At Richard Jay, we’re proud to supply Tangerpay cashless payment solutions to our vend clients.
Tangerpay offers a truly seamless experience for both businesses and customers – streamlining the process of cashless payment with a range of security and efficiency features. Below, we outline some of the outstanding features and benefits of Tangerpay.
Easy electronic tax invoices and refunds
Business-owners that utilise Tangerpay have access to the Tangerpay Customer Portal (TCP) – an incredibly convenient and streamlined online location for all of your Tangerpay needs. Through this portal, businesses can send their clients tax invoices and even refunds, with no need to wait on approvals or processing times for the refund to be actioned.
SMS reminders in real-time
At Richard Jay, we highly recommend utilising SMS reminders to alert customers when their washing is done – this helps to free-up both machines and waiting areas during peak hours in a laundromat. SMS reminders can be set up via Tangerpay so that you can keep things running smoothly.
One-click function application for multiple machines
The online portal for Tangerpay makes applying functions to multiple machines at once a breeze, making actions such as starting more than one machine at a time easier than ever. A great feature for busy customers with a lot of laundry to process!
Business-owners and customers also have the ability to remotely start a machine with the click of a button on the Tangerpay app. This can be hugely beneficial for situations where you can’t be on-site to help a customer if there is a machine fault or coin jam.
Accurate time-tracking for customers
Through both the web app and kiosk, customers have access to time-tracking for their washing loads. This helps customers to plan better, knowing that they can leave the laundromat to attend to other activities or chores and still be back in time for the end of their laundry load.
Valuable customer and machine analytics
The Tangerpay Customer Portal offers valuable insights into the behaviours and spending habits of your customers. From identifying your top spenders to most frequent visitors, this incredible feature can help you to understand your customers and boost their satisfaction.
As well as customer analytics, the portal provides real-time updates on your machines. This includes a breakdown of usage and income per machine, so you can make well informed decisions regarding the equipment in your business.
Instant promotions and vouchers
Creating promotions and deals for your customers has never been easier! With Tangerpay, you can apply a special promotion within your business with the click of a button – whether it’s a once-off promo or an ongoing offering such as happy hour discounts.
