Aged Care & Healthcare

We understand laundry is critical to your facility.

At Richard Jay we believe that laundry machinery is just a small portion of the overall process in running a highly cost effective and proficient in house laundry.

Specifying the right machinery is only achievable once we understand the current and future needs of the Healthcare Facility. By this we need to consult with you into the current procedures and processes in place, laundry operating times, staff utilised and your desires for improvement in the future. These are just a few points that are critical to the laundry output results.

From feedback by customers, we have found that 5 critical points are to be considered when assessing your requirements prior to providing you with a proposal. This is the case whether you are planning a replacement of old machinery, a laundry refurbishment or indeed building a new on-premise laundry.

What our customers say: Southern Cross Laundry and St Hilarion Aged Care.

Aged Care & Healthcare


Certus Management™ Information system (CMIS) from Electrolux will demonstrate at any time that your laundry runs optimally in terms of both utilities, efficiency but most importantly hygiene. We know that capital budgets are top of your agenda and despite the best of planning can come unexpectedly. Exclusively available from Richard Jay offering new machinery installed including breakdown service all for fixed monthly repayment. All for no initial capital outlay. Now that takes the pain out of budgeting for both capital purchases and annual maintenance costs!

Infection Control

Richard Jay understand the importance of infection control and potential cross infection in laundries. As such the machinery we offer for your laundry is the only one of its kind certified worldwide for the Risk Analysis Bio-contamination Control method (R.A.B.C).

Richard Jay have solutions to suit all laundries. From a 5.5kg front load washer for microfibre all the way through to 110kg Barrier Washer Technology for full On Premises Laundry. For maximum infection control whether you choose Thermal disinfection or Low temperature laundering through the use of Ozone Technology, we are able to provide you validation of your wash process with information whether your load has passed or failed disinfection.

Backup Service

We understand the impact on you, how downtime on a machine causes a ripple effect throughout your facility. Overtime, staff working under extra pressure, unhappy residents, lack of clean linen and in some cases unplanned outsourcing costs. Due to our network of 150 service agents Richard Jay are the only company in Australia who have the ability to offer the same level of service cover throughout Australia.

This is something we are extremely proud of, but also offers our interstate based customers simpler uniformity in machinery selection, but also expectations being met in relation to service response. Our National After Sales Call Centre is available when service issues arise with one number to cover all states and requirements.


Continual training of the Richard Jay team ensures we fully understand Best Laundry Practice’s, AS 4146:2000 and its impact on your accreditation requirements.

By utilising our CMIS/Smart dosing and Ozone systems with validation. Your wash data can be saved to your computer instantly making accreditation simplified in terms of laundry. This gives consistent reporting of temperature and wash process on every load, unlike Preventative Maintenance where the temperature is checked once per quarter.

Laundry Staff

Over the years many aged care facilities have grown however the laundry hasn’t been increased to cope with the growing demands. Many of you will understand that over time this has lead to extended hours or backlogs. Today many facilities operate for 7 days still when realistically with advances in technology, correct machinery specification, and Richard Jay’s in-depth understanding of laundry configuration, the ability to delay start, and utilise Smart Dosing this can easily be reduced to 5.5 days.

And now we are ready to discuss laundry machinery selection. Our Global leading brands are Electrolux Professional, Maytag and LG commercial. Richard Jay provides you with the largest and most comprehensive range handpicked as the most suitable equipment that is available to the Australian market.

Because you and your facility matter, we are dedicated to outstanding customer care. Finding the right solution for you is our priority. You can depend on us.

Sectors We Service

Care Homes  |  Commercial Laundries  |  Design & Build  |  Education & Child Care  |  Facilities Management  |  Manufacturers  |  Government & Military  |  Mining  |  Corrective Services  |  Healthcare  |  Hotels & Motels  |  Laundromats & Dry Cleaners  |  Restaurants & Cafes  |  Sporting Clubs  |  Beauty  |  Trade & Retailers  |  Uni & Student Accommodation  |  Service Industries  |  Vets & Farms

Ask Us How

1300 742 427

To speak with one of our Laundry Consultants today